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Privacy and security statement
Your information privacy is as important to us as it is to you. The Plastics Exchange has implemented this privacy statement to express our commitment to privacy. In this policy, we illustrate specifically how The Plastics Exchange protects and respects your privacy and why you can trust us. In this policy we detail procedures for gathering and disseminating information through our website.

From time to time we may make changes to our privacy policy. These changes will be posted on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.
Our Commitment to Privacy
Types of information we collect
  • Company information
  • Financial information (including banking information)
  • Shipping/receiving information

    Company information
    When you register to become a member we must know the business name, address, telephone and fax number(s), email address and other such information such as federal and state tax I.D. number, company organization (i.e. partnership, corporation etc). This information is used to complete your transaction, administer membership, billing and other clerical functions. We do not share this information with outside parties except to the extent necessary to complete your transaction.

    Company information can /include personally identifiable information, specifically names and job titles/functions. This information is needed to administer the exchange, as we need to know the users of the plastic exchange system. We do not share personal information with any other third parties except when required by law.

    Financial information /Bank information
    Refers to banking and other such financial information such as account numbers and references supplied to the exchange. This information is used solely for the purpose of receiving a line of credit as required by the exchange. No financial information is ever passed on to anyone other than our credit partners as required under warranted confidentiality agreements

    Shipping and receiving information
    Refers to shipping and receiving addresses and instructions. The exchange uses the information solely to distribute product bought and sold on the exchange. Under agreement, our shipping partner(s) will not disclose contra-shipping information; this is to keep the exchange anonymous.

    The Plastics Exchange will never sell, rent loan or giveaway the information we gather on our members to any third party including marketers unless required by contract or law (see below). We never share any information with other exchange members. We never use information gathered for our own sales and marketing efforts.

    Who we share information with
    The Plastics Exchange shares information with companies that work with us. Under confidentiality agreements, The Plastics Exchange has partnered with several companies to integrate functions such as credit and shipping. All of these companies work together to make the exchange a robust and integrated experience. We only share the information necessary. For example our shipping partner would need shipping information but would not be entitle to banking information

    Information may be exchanged with credit bureaus and other similar organizations in connection with credit approval.

    If The Plastics Exchange receives a subpoena or similar legal process demanding release of any information about an exchange member, we will generally attempt to notify the party concerned (unless we believe we are prohibited from doing so)

    Except as required by law or as described above The Plastics Exchange does not share information with other parties including government agencies.

  • Other Privacy Matters
    We may use your IP address to help diagnose problems with our server and to administer our site.

    A cookie is a small amount of data that is sent to your browser from a web server and stored on your computers hard drive. We do not use cookies.

    This site may contain links to other sites and The Plastics Exchange makes all reasonable efforts to only link to sites that share our high standards and respect for privacy. However, we are not responsible for the content or the privacy practices used by other sites.

    Online applications
    When applying for exchange membership online it is done in strict confidence in a secure session established with Secure Socket Layer (SSL see below).

    After an application has been submitted online, we recommend that a prospective member end his or her browser session before leaving the computer.

    We use the information provided in the account application to grant membership to the exchange. Membership to the exchange requires a line of credit as approved by the exchange credit partners.

    Our Commitment to Security
    Security
    The Plastics Exchange has implemented security measures to protect its members information from loss, misuse and alteration. We have taken steps to prevent unauthorized access, maintain data accuracy and sure correct use of information. These steps /include certain physical, electronic and managerial procedures to safeguard and secure the information The Plastics Exchange possesses. In order to increase safety from interception or theft over the Internet, our secure server software uses a state of the art 128 secure socket layer (SSL) encryption. This technology encrypts- or scrambles- your information so it is virtually impossible for anyone other than The Plastics Exchange to read it. (See VeriSign certificate) We use industry standard firewall and password protection systems. An internal team composed of both computer professionals as well as senior management periodically reviews our security system and policy. We constantly upgrade our security systems to ensure that we use the best and most current technology to provide a secure environment for the exchange members data.

    Password
    The commerce section (Trading Floor) is located in a password protected area of our website. Members are supplied with a password that they have chosen when they apply for membership. We recommend that members never share their password with anyone. If members share a computer we suggest that they sign out of The Plastics Exchange before another person uses their computer.

    Plastics Exchange employees will never ask members for their password. We suggest that members periodically change their password. In the event a member forgets their password, members should call Membership Services (312.202.0002). A systems administrator will generate an email to the email address on file with the password.
    At no point in that process does any Plastics Exchange employee see your password.
    Ultimately, however the exchange members are solely responsible for maintaining the secrecy of passwords and/or account information. Please be careful and responsible whenever you are online.

    An exchange member usually is a representative for a company. An exchange member can be one person or several. You should know: ALL transactions initiated by an exchange member using information the member provides are considered authorized by that exchange member, whether or not they were aware of the specific transaction. You may revoke this authority only by notifying the plastic exchange, and we may need to block your account until we reissue new access codes.

    How to contact us
    By Mail:

    The Plastics Exchange
    233 S. Wacker Drive Suite 9820
    Chicago, IL 60606

    By phone:
    312.202.0002

    By Fax:
    312.202.0174

    By Email:
    info@ThePlasticsExchange.com

    Privacy Statement | Copyright © 2013 The Plastics Exchange. LLC. | Patent Protected | All Rights Reserved.